Professional
Senior UX Researcher
Edward Jones
May 2023 - present ​
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Conducted quantitative and qualitative research projects to optimize rollout strategies of new tools and products and increase adoption rates
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Consulted and collaborated with business stakeholders and peers to develop research designs, prioritize research opportunities, and build trusted strategic relationships across cross-functional teams
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Developed novel measurements to enhance accuracy and effectiveness of data collection and analysis, improving the reliability of key concept insights
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UX Research Intern
Meta
May 2022 - August 2022
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UXR intern on a Business Integrity subpillar
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Designed and executed quantitative and qualitative research to advance business integrity efforts and deliver actionable recommendations to enhance user and business experience
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Collaborated with cross-functional partners (product design, product managers, data science, SWE) to produce product designs and early prototype ideas for increased business integrity
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My work produced relevant insights for various teams within and beyond the Business Integrity pillar
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User Research & Data Science Intern
Leaf Group
June 2021 - December 2021
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Collaborated with different stakeholders to build models and clustering algorithms in Python to boost the performance of websites (website traffic)
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Identified core research priorities & developed recommendations to improve users' engagement with websites; presented project development & findings in weekly meetings to different teams and management
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Performed log analysis to investigate and understand user activity and improve core web vitals
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Researched and compared competitors and identified customer pain points to update web content and deliver seamless user experience
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Graduate Research Assistant
University of Southern California & University of Oklahoma
August 2015 - present
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More than 10+ years of research experience collaborating with 15+ academic researchers
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Designed and executed 15+ quantitative and qualitative research projects
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Presented findings to various stakeholder audiences at 5+ expert conferences
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Managed and trained teams of 10+ researchers
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Teaching
University of Oklahoma
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Understanding the Global Community (IAS 2003)
Teaching Assistant (Fall 2015, Spring 2016, Fall 2017; various instructors: Prof. Noah Theriault, Prof. Eric Heinze, Prof. Alan McPherson)
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Tasks: Graded all written assignments, exams, quizzes, participation, and online discussions, developed own lecture/discussion plans for sections, instructed discussion sections, hold office hours, and met with students and assisted them with assignments and other questions.
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This course is and introductory, core, course for International Studies majors. It introduces students to the historical, socio-cultural, political, and economic aspects of an interdependent global community. It seeks to foster students' critical thinking about the impact of international relations on our lives and the lives of others around the world.
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University of Idaho
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German lab
German lab instructor (Fall 2013, Spring 2014, Fall 2014, Spring 2015; Main instructor: Prof. Gerd Steckel)
Tasks: designed lab lecture and discussion plans, instructed several German labs each semesters, graded lab participation.
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The German lab is part of the introductory German course. It complements the formal German lectures and gives students' an opportunity to practice their verbal skills, strengthen their vocabulary, and clarify grammatical concepts.
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